Privacy Policy for UnMay
Effective Date: 06 Jan 2025
1. Introduction
Welcome to UnMay, your trusted home services platform in Bangalore. We are committed to protecting your privacy while providing seamless access to reliable cooks, maids, electricians, and caretakers.
This Privacy Policy explains how we collect, use, store, and share your data while ensuring compliance with Google Play Store policies and industry standards.
By using our app, you agree to the collection and use of your information as outlined in this policy.
2. Information We Collect
We collect personal data to enable essential app functions and improve user experience.
For Customers:
Personal Information: Name, mobile number, email ID, and location (for provider matching).
Booking Details: Services requested, payment status, and booking history.
For Service Providers:
Personal Information: Name, mobile number, email ID, and location (to match jobs in their area).
Job-Related Data: Services provided, earnings, and availability status.
Automatically Collected Data:
Device Information: OS type, app version, and performance logs.
Location Data:
Customers: For finding nearby service providers.
Service Providers: To display relevant job opportunities and navigation.
3. How We Use Your Information
We use collected data for:
Facilitating service bookings between customers and service providers.
Secure login and authentication for user accounts.
Processing transactions (if applicable).
Personalizing user experience based on preferences.
Enhancing security and preventing fraud.
We do not sell or rent your personal information to third parties.
4. Third-Party Services & Data Storage
Your data is securely stored in Supabase, a third-party cloud provider with industry-standard security compliance.
We may also use trusted third-party services for:
Payment Processing: Transactions are handled through a secure gateway. (if applicable)
Analytics: To improve performance and user experience.
Authentication: Secure login for service providers.
We ensure third-party services comply with Google Play Store’s privacy and data security policies.
5. User Rights & Data Control
As a user, you have the right to:
Access, update, or delete your personal information.
Withdraw consent for data collection (may limit app functionality).
Disable location access via device settings.
To exercise these rights, contact us at help@unmay.in
6. Data Security
We implement strong security measures to protect your data:
End-to-end encryption for sensitive data.
Authentication and access controls for user security.
Regular security updates to ensure compliance.
7. Location Data & App Permissions
Location Access:
Customers: Needed to find the nearest service providers.
Service Providers: Required for job matching and real-time navigation.
Login Requirement:
Mandatory for service providers to access job listings.
Customers can browse services without logging in but must sign in to book.
If you deny location or login permissions, certain features may not function properly.
8. Compliance with Google Play Store Policies
To meet Google Play’s Developer Program Policies, we ensure:
Data transparency: Clear disclosure of what data is collected and why.
Limited data collection: We only collect necessary information for core app functions.
User control: Users can manage or delete their data anytime.
Security measures: Compliance with Google’s User Data and Safety Section guidelines.
For more details, refer to Google Play’s Privacy & Security Policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be notified within the app and reflected in the "Effective Date" at the top. We encourage users to review the policy regularly.
10. Contact Us
For any questions or privacy concerns, contact us:
Email: help@unmay.in
Address: Bangalore - 560045