Privacy Policy
UnMay Global Private Limited ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application ("App") and related services.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
Name: To identify you as a user of our platform.
Contact Information: Includes phone number, email address, and address for communication and matching services.
1.2 Images and Photos
Photos or images uploaded to the platform are used to improve service matches and enable customers and providers to recognize each other.
1.3 Location Data
We collect precise location information to match customers with nearby service providers and to enhance user experience (e.g., service tracking).
1.4 Device Information
Includes IP address, device type, operating system, and app usage statistics to improve our app functionality.
1.5 Payment Information
Payment details are securely processed by third-party payment providers. We do not store your payment information.
2. How We Use Your Information
We use your information for the following purposes:
2.1 To Provide and Improve Services
Match customers with appropriate service providers using algorithms.
Display relevant customer or provider profiles to facilitate booking.
2.2 Communication
Send updates, notifications, and other essential communication regarding your account or bookings.
2.3 Security and Compliance
Prevent fraud and unauthorized access.
Comply with legal obligations.
3. How We Share Your Information
We share your data only as described below:
3.1 With Service Providers
Your name, profile photo, and address may be shared with service providers to facilitate bookings.
3.2 Legal Requirements
We may disclose your information to law enforcement or regulatory authorities if required by law.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
4. Data Retention
We retain your personal information only for as long as necessary to provide the services and for legitimate business purposes. When data is no longer needed, we securely delete it.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
5.1 Access and Portability
Request a copy of your personal data.
5.2 Correction and Deletion
Update inaccurate information or request data deletion.
5.3 Objection and Restriction
Object to data processing or request restrictions on its use.
5.4 Withdrawal of Consent
Withdraw consent for data processing where applicable.
To exercise these rights, contact us at help@unmay.in
6. Data Security
We implement industry-standard measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no system is entirely secure, and we cannot guarantee absolute security.
7. Third-Party Services
We may link to third-party websites or services. This Privacy Policy does not cover the practices of these third parties. Please review their privacy policies.
8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children. If we discover that we have collected information from a child, we will promptly delete it.
9. International Users
If you are accessing our services outside India, please note that your information may be transferred to, stored, and processed in India. By using our services, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of material changes through the app or other communication methods.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: help@unmay.in